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We are the first Omani local SME company based in Oman with a strong focus on mystery shopping.

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About Us

mystery shopper landing

When you run a business, you need to know how it is run, the strong areas, and the areas where you need to give a little more push. Through business valuation and customer insights, you will be able to collect a fundamental understanding of how the business is performing. When you become a part of Mystery Shopper companies, you will be able to collect a lot of insightful data, do customer survey and through all this information, make a lot of positive changes in your business, and increase your reach even. It is imperative to have a professional team working on this with expertise on each industry, service and geographical knowledge. And that’s where we come in.

We have an incredible team unmatched in their collective expertise, technical knowhow and global presence and together we can take your business to the next level, by understanding and anticipating what the customers need. No matter what your business is, our Mystery Shopper Service will be able to provide hand-on evaluation in an easy and cost-effective manner. Now you can tweak your business strategies based on the insights we provide, even improve employee productivity, heighten customer satisfaction and enjoy better ROI.

Measuring business valuation is both art and science, so let us put into practice our expertise, use our valuation tools effectively and run customer satisfaction data to guide your business in the right direction.

About Us

mystery shopper landing

When you run a business, you need to know how it is run, the strong areas, and the areas where you need to give a little more push. Through business valuation and customer insights, you will be able to collect a fundamental understanding of how the business is performing. When you become a part of Mystery Shopper companies, you will be able to collect a lot of insightful data, do customer survey and through all this information, make a lot of positive changes in your business, and increase your reach even. It is imperative to have a professional team working on this with expertise on each industry, service and geographical knowledge. And that’s where we come in.

We have an incredible team unmatched in their collective expertise, technical knowhow and global presence and together we can take your business to the next level, by understanding and anticipating what the customers need. No matter what your business is, our Mystery Shopper Service will be able to provide hand-on evaluation in an easy and cost-effective manner. Now you can tweak your business strategies based on the insights we provide, even improve employee productivity, heighten customer satisfaction and enjoy better ROI.

Measuring business valuation is both art and science, so let us put into practice our expertise, use our valuation tools effectively and run customer satisfaction data to guide your business in the right direction.

Our Mystery Shopper Service

We will be providing our services right where your customers, employees and business need to come together. We provide a huge range of services covering a multitude of service verticals including retail and branches, restaurants and cafes, hospitalities, health care, automotive, online communication and call centre. Our services and wholesome and all encompassing.

Check out some of our major services

Our Mystery Shopper Service

We will be providing our services right where your customers, employees and business need to come together. We provide a huge range of services covering a multitude of service verticals including retail and branches, restaurants and cafes, hospitalities, health care, automotive, online communication and call centre. Our services and wholesome and all encompassing.

Check out some of our major services
Mystery-Shopping-Assessment-1

Mystery Shopping Assessment

In this we would assess and evaluate your business reach, service extent and sales performance to ensure you meet the demands of the customers, and that they are happily served.

voice-of-customer

VOC or Voice of Customer

Your business should be enriched by the happiness and satisfaction that customers get from using your products and services. This is where we can help out with customer satisfaction data. We will ensure that your customers’ opinions and suggestions reach you so you can plan your strategies in the right direction.

Mystery-Shopping-Assessment-1

Mystery Shopping Assessment

In this we would assess and evaluate your business reach, service extent and sales performance to ensure you meet the demands of the customers, and that they are happily served.

voice-of-customer

VOC or Voice of Customer

Your business should be enriched by the happiness and satisfaction that customers get from using your products and services. This is where we can help out with customer satisfaction data. We will ensure that your customers’ opinions and suggestions reach you so you can plan your strategies in the right direction.

Dashboard-of-Performance-Trends1

Dashboard of Performance Trends

One of the prime services that we provide is the performance dashboards. With just a click of a button, you will be able to see how your business is performing, with all the necessary insights. This way, you will be quickly able to see at a glance the areas you need to improve.

Mystery-Shopping-Assessment-1

One to One Performance Decision

Your business will be assigned a dedicated Account Manager who will keep track of your business’s performance and suggest areas of improvement, while aiding you to sharpen stronger areas and making it even better.

Dashboard-of-Performance-Trends1

Dashboard of Performance Trends

One of the prime services that we provide is the performance dashboards. With just a click of a button, you will be able to see how your business is performing, with all the necessary insights. This way, you will be quickly able to see at a glance the areas you need to improve.

Mystery-Shopping-Assessment-1

One to One Performance Decision

Your business will be assigned a dedicated Account Manager who will keep track of your business’s performance and suggest areas of improvement, while aiding you to sharpen stronger areas and making it even better.

Learn more about our services! Together we can take your business to the next level. Let us help you have a deeper understanding of your business. Our team has experts and professionals who can handle businesses of various complexities and can easily satisfy any business valuation needs.

We are reaching out and expanding, and our presence is felt in other areas of the globe too. Get connected with us to know more about how we can help you connect better with your business.

Now, our services are available in the following countries as well:

All Gulf countries

Europe

Middle East

All Gulf countries

Europe

Middle East

Our Certifications

Mystery Shopper in UAE

Our Certifications

Mystery Shopper in UAE


Contact us today to know why we can enhance your business offerings, make your customers happy, satisfy your stakeholders and grow! Through our Mystery Shopper companies, there is nothing we cannot do for you when it comes to business valuation.